FAQ

Most Popular Questions

What is lotto betting?

Lotto betting is placing a bet on the outcome of an official lottery draw.

At BreakoutLottos you are placing bets on the outcome of lotteries instead of entering official lottery draws.

You are able to bet on the outcome of various official lottery draws from around the world at BreakoutLottos. For instance, with specific regard to the EuroMillions lottery, you are betting on the outcome of the draw that takes place in Paris every Tuesday and Friday.

While you are betting on the outcome of the draws instead of entering them, the lottery payout structure we offer mirrors that available on the official draw.

You choose how many lines you want, pick your numbers and submit your bet.

While we do not offer the supplementary raffle prizes available on some official lotteries, our lotto betting model allows us to offer a range of unique incentives, including free line welcome bonuses, discounted subscriptions, retention bonuses and loyalty schemes.

Does BreakoutLottos buy tickets on my behalf?

When you bet on the BreakoutLottos sites, you are placing a bet on the outcome of the Official Draw.

We do not buy tickets on your behalf, but instead insure your bets so that you are assured of being paid the exact same amounts as you would with a physical ticket. Your winnings are paid directly by BreakoutLottos.

What happens when I win the jackpot?

Jackpot winners receive immediate notification from our site and are promptly contacted by our customer service team. BreakoutLottos offers the Jackpot prize as a lump sum payment, or we also offer installments if you prefer.

How do I receive my winnings?

As with deposits you have several withdrawal options, credit card or bank account.

For jackpot winnings you would need to complete the payout section for bank accounts in My transactions.

  1. Click Add bank account (BIC/IBAN)Click Add bank account (BIC/IBAN)
  2. SWIFT/BIC details - This is your Bank Identifier Code.
  3. IBAN details - This is your International Bank Account Number.
  4. Click Add.

Please note that the Bank Identifier Code & International Bank Account Number can usually be found on your bank statements. You can also ask for these details from your bank who will provide them for you.

This is an example of an IBAN number - please enter all details without a space IBAN: GB29RBOS60161331926819.

This is an example of a BIC number RBOSGB2L or RBOSGB2LXXX.

Do I pay Tax on my winnings?

BreakoutLottos are pleased to confirm that you do not pay any tax on your winnings when you claim them from BreakoutLottos. However, you are responsible for paying any taxes due to your own Government when depositing into your Bank Account. In the case of any large win BreakoutLottos would suggest that players seek independent financial advice.

Registration and Log in

How do I create an account?

We encourage you to play for fun and get used to our excellent casino games. When you are ready to deposit with us and play for real money, click the Register Now button on the Home page.

  • Fill in the registration form with all of the required details and register.
  • This will then take you to the home page where you are 1 click away from making your first deposit.

As a new player, when you make your first deposit, you will receive a 100% up to £/€/$100 (1,000 SEK/NOK/ZAR) Welcome Bonus when using Bonus Code BL100

I am trying to register but the system will not allow me to go any further.

Check that all required registration fields are filled in. Check that your Password details meet with our requirements. You must be at least 18 years old and agree to our Terms & Conditions. Do not register with BreakoutLottos if you are resident in a country that prohibits access to an online casino.

What countries are excluded from BreakoutLotto

BreakoutLottos does not accept players from the following countries

  • Algeria
  • Afghanistan
  • American Samoa
  • Belgium
  • Cayman Islands
  • Denmark
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Iran
  • Iraq
  • Israel
  • Italy
  • Japan
  • Korea
  • Libya
  • Martinique
  • Nigeria
  • Pakistan
  • Poland
  • Singapore
  • Saudi Arabia
  • St. Pierre and Miquelon
  • Sudan
  • Tunisia
  • Turkey
  • United States
  • Vatican
  • Wallis and Futuna Islands

Do I need identification?

At different times we may need to verify your account details with further paper documentation. If we are unable to verify the information that you provide to us when you register, we will require you to send us any or all of the following documentation: a copy of your Passport or Driving License; a copy of a recent (dated within the previous 3 months) Utility Bill; a copy of a recent Bank Statement; and/or a copy (front & back) of the credit card used to make a deposit. If we do require any of the above information we will request it by e-mail. Any request will be to help us with your security and to adhere to the gaming license laws of Curacao and international banking regulations.

My Account

How do I check my financial / betting history?

At any time you can check your transaction history through the My Account function. Here you can view all transactions and set your personal limits. This can be accessed once logged in by clicking on your name, then My Account on the top of the page.

I want to change my password. How do I do that?

If you would like to change your password, you may do so by logging in with your existing BreakoutLottos email address and password. Once logged into the site click on your name located on the top, then My Account, then Profile, then Password, and then enter a new Password.

My personal details have changed what should I do?

You are able to change your personal details under the My Account screens. Once logged into the site click on your name located on the top, then My Account, then Profile.

Can I register more than one credit / debit card?

Yes, you can have more than one card registered to your account, however, for security reasons you can only use one payment card for the purposes of depositing and withdrawing funds from your account at any one time. If the card you have registered with us has expired, you can update this on the Deposit page. Depositing from one payment method and withdrawing to another is strictly prohibited.

What currencies can I play in?

You can currently play in English Pounds Sterling (GBP), Euros (EUR), US Dollars (USD), Canadian Dollars (CAD), Norwegian Krone (NOK), Swedish Krona (SEK) and South African Rand (ZAR). During Registration, you will be asked to select your preferred currency. You will not be able to change your betting currency once you have registered in that currency.

My payment card has expired what should I do?

If your payment card has expired, you can change the expiry date on the 'Deposit' screen. Once logged in, go to "Cashier" and you can then update the payment type by adding the new cards information.

How do I close an account?

If you wish to close your account, please withdraw all your funds in the 'My Account' section and send a message to us via email to support@breakoutlotto.com.

How to Play

How will I know the rules of the different lotteries on the site?

You will find the rules that pertain to each lottery on the relevant page on BreakoutLottos.com

What are the different ways to select my numbers when playing the lottery?

When playing any of the lotteries we offer online, you can select numbers manually (Natural Selection), have your numbers randomly selected by the system (Quick Pick) or choose to use preselected numbers (My Lucky Numbers).

Do I have to fill in all the lines in a form?

No, you can choose at any given time how many lines you wish to buy at any time.

When do lottery draws close on the site?

Lotteries close approximately 5 minutes before draw time.

I matched the required number of guesses. Why didn’t I get a prize?

You must guess the minimum number of correct guesses in one line in order to qualify for a prize. When evaluating your entry, it is important to keep in mind that each line is an independent unit.

For further inquiries regarding your ticket, please contact us.

Lottery Odds

What are the odds of winning each lottery?

Below you can see all the odds for all the lotteries we offer, from the jackpot prize to each minimum prize won on a lottery

EUROMILLIONS
Match Odds
5 + 2 1 : 139,838,160
5 + 1 1 : 6,991,908
5 + 0 1 : 3,107,515
4 + 2 1 : 621,503
4 + 1 1 : 31,076
4 + 0 1 : 14,126
3 + 2 1 : 13,812
2 + 2 1 : 986
3 + 1 1 : 707
3 + 0 1 : 314
1 + 2 1 : 188
2 + 1 1 : 50
2 + 0 1 : 22
EUROJACKPOT
Match Odds
5 + 2 1 : 95,344,200
5 + 1 1 : 5,959,013
5 + 0 1 : 3,405,150
4 + 2 1 : 423,752
4 + 1 1 : 26,485
4 + 0 1 : 15,134
3 + 2 1 : 9,631
2 + 2 1 : 672
3 + 1 1 : 602
3 + 0 1 : 344
1 + 2 1 : 128
2 + 1 1 : 42
MEGAMILLIONS
Match Odds
5 + 1 1 : 258,890,850
5 + 0 1 : 18,492,204
4 + 1 1 : 739,688
4 + 0 1 : 52,835
3 + 1 1 : 10,720
3 + 0 1 : 766
2 + 1 1 : 473
1 + 1 1 : 56
0 + 1 1 : 21
POWERBALL
Match Odds
5 + Powerball 1 : 292,201,338
5 1 : 11,688,053
4 + Powerball 1 : 913,129
4 1 : 36,525
3 + Powerball 1 : 14,494
3 1 : 579
2 + Powerball 1 : 701
1 + Powerball 1 : 91
Powerball 1 : 38
GERMAN DE
Match Odds
6 + 1 1 : 139,838,160
6 + 0 1 : 15,537,573
5 + 1 1 : 542,008
5 + 0 1 : 60,223
4 + 1 1 : 10,234
4 + 0 1 : 1,147
3 + 1 1 : 567
3 + 0 1 : 63
2 + 1 1 : 76
SUPERENALOTTO
Match Odds
6 1 : 622,614,630
5 + 1 1 : 103,769,105
5 1 : 1,250,230
4 1 : 11,907
3 1 : 327
2 1 : 22
BONOLOTO
Match Odds
6 1 : 13,983,816
5 + 1 1 : 2,330,636
5 1 : 54,201
4 1 : 1,032
3 1 : 57
MEGASENA
Match Odds
6 1 : 50,063,860
5 1 : 154,518
4 1 : 2,332

Syndicates

What is a lottery syndicate?

A lottery syndicate is a group of players who buy lottery tickets together. Each syndicate player owns a portion of these collective tickets and will receive a proportionate part of any winnings.

Why should I play lottery syndicates?

BreakoutLottos creates syndicates for each of the top lotteries. There are different kinds of syndicates based on how the numbers were selected and how many lines the syndicate consists of. BreakoutLottos has simplified this for you – everything has already been set up. All you need to do is select a syndicate based on your preferences and choose how many shares you would like to purchase.

Syndicates give the player a bigger chance of winning at a lower cost. You can play 100's of different number combinations without the need to buy multiple lottery tickets. You will share the excitement of a big win with fellow syndicate players.

What does the syndicate betting terminology mean?

LINES are the different number of combinations that are purchased by a syndicate for an upcoming draw. For example, a 100-line syndicate bet will have 100 unique number combinations (a.k.a. tickets or blocks) which would give each player 100 chances of winning a share of the Jackpot if the syndicate wins.

TOTAL SHARES refers to the total number of equal portions purchased by each syndicate, and establishes the actual percentage each player will win. For example, in a 50-share syndicate, each share is worth 2% of the syndicate's total winnings (50x2%=100%). The more shares you own in that syndicate, the higher your percentage of the payout.

What happens if not all syndicate shares are purchased?

BreakoutLottos guarantees your number of lines and your total shares in the syndicate, and your winning odds remain the same. When you win, you will receive the same payout as you would have done if all the other shares had been purchased.

How are syndicate wins divided and paid out?

When your syndicate wins, the winnings are divided equally between the total shares. Your payout will depend on the number of shares you originally purchased.

How are the numbers of a syndicate chosen? Can I choose my own numbers?

When joining a syndicate with BreakoutLottos, the numbers are pre-selected at random for you when the syndicate is created and these cannot be changed.

When purchasing a multi-draw package for syndicates, each subsequent share will have different numbers, as generated per syndicate and draw.

Can I participate in a lottery syndicate with a subscription?

Currently syndicates are available for multi-draw packages only however, syndicate subscriptions will possibly be available in the near future.

Can I open my own syndicate?

Currently, you can only choose to participate in the existing syndicates available for betting on, within the various official international lotteries.

If you would like to suggest a specific syndicate, contact us and let us know. BreakoutLottos is always open to its customers' suggestions!

Bundles

What is a Bundle?

A bundle allows you to buy multiple bets for multiple lotteries at a discounted rate. All Bundle offers can be found in the Bundles page.

Our Bundles will save you time and money. Instead of purchasing various types of entries separately, you get a great package deal. Our savings combination is tailor-made for BreakoutLottos players.

Why should I play with a Bundle?

Bundles are the perfect way of playing multiple lotteries at a discounted price, providing you with more chances to win.

Can I select my own numbers when playing Bundles?

When buying a Bundle with BreakoutLottos, the numbers are pre-selected at random for you when the Bundle is created and these cannot be changed.

We do offer many available choices on lines/draws and lotteries, and the number of Bundle choices will increase over time.

Winning

How do I check my BreakoutLottos bet after the draw to see how much I have won?

Following each draw, a 'Notification Email' is forwarded to each Player who submitted a ticket.

This email will inform you if the ticket was successful and you have a win to claim, or alternatively on this occasion you were not lucky enough to match enough numbers to win a prize.

All wins will be credited to your BreakoutLottos Player Account balance once the Official Lottery has confirmed all prize tier payouts.

To view your win, please sign into your Player Account and choose 'My Transactions' from the drop-down menu.

Can I place further BreakoutLottos bets with the win or do I need to claim the win back to my bank account?

Your winning credits are available for play or withdrawal.

You can claim your win back to any bank card that you have previously registered and used on our site to purchase a ticket, or directly to your Bank Account if you wish. If you have not registered your bank card to your BreakoutLottos account by using it to make a purchase previously, unfortunately you cannot claim the win back to the card. When no bank card has been used on the site previously, any winnings will be paid to your bank account by a transfer of funds.

How can I claim the win back to my registered Bank Card?

You are able to withdraw your winnings back to the registered bank card by signing into your account and choosing 'My Transactions' from the drop-down menu. Simply choose the amount you wish to withdraw and then press the withdraw button.

How can I claim the win back to my Bank Account?

Alternatively, to return winnings to your bank account please complete the payout section in My transactions.

  1. Click Add bank account (BIC/IBAN)
  2. SWIFT/BIC details - This is your Bank Identifier Code.
  3. IBAN details - This is your International Bank Account Number.
  4. Click Add.

Please note that the Bank Identifier Code (BIC) & International Bank Account Number (IBAN) can usually be found on your bank statements. You can ask for these details from your bank who will provide them for you. This is an example of an IBAN number - please enter all details without a space.IBAN: GB29RBOS60161331926819.

Do I pay tax on my winnings?

BreakoutLottos are pleased to confirm that you do not pay any tax on your winnings when you claim them from BreakoutLottos. However, you are responsible for paying any taxes due to your own Government when depositing into your Bank Account. In the case of any large win BreakoutLottos would suggest that players seek independent financial advice.

What is the difference between annuity and lump sum?

If you choose the annuity option, your prize will be paid out in installments over a fixed number of years. If you request the cash/lump sum option, you will receive the prize money up front. Lump sum payments are less than the annuity payments, with the amount varying according to lottery policy. This option is only available when winning major jackpot prizes in a lottery.

Can I claim my jackpot prize anonymously?

Some lotteries require jackpot winners to claim their prize publicly in accordance with the laws of the country or state where the tickets were purchased. Regardless of anonymity laws, the full name and image of a winner will not be used on BreakoutLottos unless permission has been granted.

Deposit

What methods of payment do you accept?

BreakoutLottos offers you a variety of payment options for your convenience. We uphold the highest standards in safe and secure payment processing to ensure your privacy and ease of use.

If you have any questions or need help with your deposit or withdrawal, please contact our Support team by email to support@breakoutlottos.com or via our Live Chat

Below you will find a list of our current banking solutions:

  • VISA
  • MASTERCARD
  • SKRILL
  • NETELLER
  • PAYSAFECARD
  • ASTROPAY
  • ECOPAYZ
  • EUTELLER
  • ENTERCASH
  • INSTADEBIT
  • ZIMPLER

How do I deposit money?

To deposit money into your account, please login and then click on the 'cashier' button to access the deposit page.

What is the max / min deposit?

The minimum deposit amount is £/€/$10 or your currency equivalent. The maximum is 2,000. The maximum deposit level will also depend on the limits set by each customer in our Responsible Gaming section.

How do I set my maximum deposit / wagering limits?

Once logged into your account, click on your name located on the top, then My Account, then Responsible Gaming. Using this screen, you can set your weekly personal deposit limits. Please note limits can be reduced at any time with immediate effect.

What is 3D Secure?

3D Secure is an enhanced security measure introduced by credit card companies for all internet payments. 3D Secure provides customers with direct interaction to their card issuing bank and authenticates the customer’s deposit, using a unique password which verifies identity, before the payment is authorised. If your bank/card provider has enabled 3D Secure, you will be requested to enter your 3D Secure password while depositing online.

Withdrawals

What is the maximum and minimum I can withdraw?

The minimum withdrawal amount is £/€/$10 or 100 SEK/NOK/ZAR. The maximum withdrawal amount is £/€/$10,000 or 100,000 SEK/NOK/ZAR per occurrence.

How long will it take to process my withdrawal?

At BreakoutLottos we pride ourselves on fast withdrawals. We aim to process all withdrawals within 2-24 hours.

How do I withdraw cash?

To withdraw money from your account, please login and then click on your name located on the top, then My Account, then Withdraw. Complete the withdrawal form by selecting a payment method and select the amount of money you wish to withdraw.

How do I send my ID to you?

There are 2 ways to send Identification to us. You can upload them in the My Account section. click on the withdrawal button and you will see an upload documents tab, or alternatively you can email them to support@BreakoutLottos.com.

Why do you have to verify me?

We have to verify all users to protect our customers against possible fraudulent activities. We also implement routine security checks on player accounts in order to ensure all procedures have been implemented correctly. These requirements are set by our licensing body as well as international banking and “know your client” standards.

What happens if I don't send ID to you?

Customers who do not wish to comply with our verification procedures will not be able to play on the site or make any withdrawals.

Games

What games can I play on BreakoutLotto?

On our site you are currently able to play a variety of games within the Games Section including casino, live casino, scratch cards and virtual sports. We list instructions on how to play each game and also provide game rules for every available game. If you are not logged in, you can play many our games in “play/demo” mode.

What is the minimum and maximum stake?

We offer a wide variety of minimum and maximum stakes in order to cater for our customers' requirements. The minimum and maximum stakes vary, depending on the game you are playing - please see each game for details.

Am I eligible to play?

To play on our site you must be 18 years of age or over and cannot reside in any illegal gambling jurisdiction. Please remember that gambling laws differ depending on where you live, and it is your responsibility to comply with the gambling laws in your country.

How do I know the games are fair?

Our site only offers games that give genuinely random outcomes. The randomness and fairness of the games are thoroughly tested by our third-party software testing experts before they are allowed to be released for play. We are also regulated by the Curacao gaming authority who enforce strict guidelines on the fairness of games.

How do you test the games?

The outcomes of our games are determined by a random number generator (RNG). Our RNG's are certified by TST, iTech Labs and WPA Audit.

How do I know the numbers are randomly generated?

Under our Curacao Gambling License our site can only offer games that give truly random outcomes. Our RNG's are certified by TST, iTech Labs and WPA Audit. This means they are subject to continuous and rigorous verification processes. The benefits of using a certified RNG are:

  • Completely random results, which ensures a fair game environment
  • Game results and payouts are reliable and correct
  • The games are free from defects and function smoothly in accordance with their specifications
  • The games are legal and secure

Due to the use of RNG's, BreakoutLottos.com guarantees that customers are not unfairly disadvantaged by any technical factors.

Technical

Are there any system requirements to play the games?

Our site is optimised for all the major Browser versions including Chrome, Firefox, Internet Explorer and Safari. Our site is compatible with most modern operating systems like Windows or Mac OS. You should be accessing the site with a broadband connection of at least 512 kbps.

Failed to connect to the Gaming server - what do I do?

The problem could be caused by one of the following:

  • Your internet connection failed
  • Your internet connection to the gaming server is very slow
  • Your firewall is blocking you from accessing the game

If it is either of the first two above, simply reconnect to the internet. If it is a firewall problem, please adjust your firewall settings.

What are cookies?

Cookies are small data files which are written to your hard drive by some websites when you view them in your browser. These data files contain information the site can use to track such things as lists of pages you've visited, and the date when you last looked at a certain page. They are used to improve and to make your experience more relevant.

Why do I need to have my cookies enabled?

In order for you to receive the best possible experience in our online environment, we recommend that you enable cookies on your web browser.

I am having problems accessing www.BreakoutLotto.com due to firewall issues

If you suspect that your firewall is preventing access to www.BreakoutLottos.com then please contact our Support team

Security

Are my details safe with BreakoutLottos.com?

Your details are entirely safe with us. BreakoutLottos use the very latest security tools. All confidential data is encrypted using https or secure http. Please refer to our Privacy Policy for more information.